TOLL FREE : 1-800-598-9298
EMAIL : goalie@donsimmons.com

Terms and Conditions

PRE-ORDER AND SHIPPING

At Don Simmons Sports we have always prided ourselves for being a mail and online order company. We like to ensure that our customers are properly fitted and that they are purchasing the proper equipment for their style of play. This is why we use a Pre-Order system. It allows for us to ensure your order is correct, you are getting the best value for shipping and that we have an opportunity to connect with our customers. Prices in the car do not include shipping to allow for us to offer the best shipping price from multiple shipping providers.

  • NO Duty or Brokerage fees for all orders shipped to the U.S.A
  • Shipping Companies we use: UPS, FEDEX, United States Postal Service, Canada Post and more

RETURN POLICIES

  • All Returns must be authorized by a Don Simmons Sports Representative VIA Phone.
  • Any Unauthorized Returns will be refused at delivery and returned to the sender.
  • All items being returned must be accompanied by the original invoice and credit card slip.
  • All items must be received by Don Simmons Sports within 15 days of purchase.
  • Any equipment soiled, marked or worn on the ice for any length of time in not returnable.
  • All shipping and handling charges are the responsibility of the purchaser.
  • Any and All Refunds are subject to a 10% restocking charge.
  • There are NO returns on Custom Equipment.
  • CUSTOM ORDERS ARE NON REFUNDABLE
  • There are NO returns on Clearance Equipment
  • There are NO Returns on Sticks.
  • There are NO Warranties on Sticks.
  • There are NO Warranties on Custom Paint Jobs.

PRICING POLICIES

With our new Website our Prices will be based of the current daily exchange rate. If there is a discrepancy with a price on www.donsimmons.com and the physical store. This discrepancy will be addressed by the Don Simmons Sales Representative at the store and their descision will be final.

MEMBER MEDIA POLICIES

  • All member media that a member is able to enter into the Don Simmons Website, including (Video, Images, Testimonials) must be related to hockey goaltending.
  • All images, video and text must be “G” rated and deemed unoffensive by the staff of Don Simmons Sports Inc.
  • All media that is linked or uploaded to the www.donsimmons.com website must not violate any other person’s or companies copy write or intellectual property.
  • Don Simmons Sports Inc. does not guarantee the availability of any media that is entered or uploaded to www.donsimmons.com.
  • Don Simmons Sport Inc. reserves the right to delete any media from its server that we feel does not follow our policy
  • Don Simmons Sport Inc. reserves the right to delete your member profile from the server and ban you from using our services. If you are in violation of our policies.

DON SIMMONS SPORTS PRIVACY POLICY

Don Simmons Sports Inc. realizes the importance of your personal information. We understand and care how your information handled.
At Don Simmons Sports Inc. we appreciate the trust that you put in our business when shopping with us. We are committed to using your information responsibly
and will respect you privacy. When visiting our site www.donsimmons.com you are accepting our Privacy Policy as well as all other
Policies and Disclaimers described.

  • Any Information that is collected will be used for internal business purposes only.
  • Any information that is collected will not be sold, rented or shared with other people or third party companies, unless we have your permission.
  • Our Privacy Policy is subject to updates. The information that we collect is subject to the Privacy Policy at time of use. Please check the Privacy Policy frequently and if you have any concerns please Contact Us
  • Any personal customer information that is collected like name, e-mail, phone, address, credit card is used exclusively for the purpose of contacting our customers for their order, sending promotional information and statistical information.

DISCLAIMER: PRODUCT AND PRICING

Don Simmons Sports Inc. takes great pride in the information that it offers on the its website. We are committed to ensuring that our data (Product Information, Website Information and Pricing) is accurate. There may be times where you will discover that a price , website information or information about a product may be incorrect. If you find information to be incorrect anywhere on this website, we ask that you please Contact Us. and we will correct the information as soon as possible. If there is a dispute in price of a product on the website then a Goalie Equipment Specialist (Sales Representative) at Don Simmons Sports Store 1-800-598-9298 will provide the proper price.